Because Great Waters depends in part on sales to plan for and secure programming, refunds are not available for tickets, seasonal passes, gift certificates, sponsorship, or advertisers. All sales are final; there are no cancellations or refunds.
If we have to postpone our season, the credit will still be valid at any show with proper notice as to which show you would like to attend. Gift certificates are valid for merchandise or future donations.
There are no refunds on gift certificates.
There will be no refunds for cancellations.
If, however, Great Waters is prevented from carrying out the Season, by causes beyond its control due to acts of God, strikes, labor disputes, government restrictions, regulations on travel, war, acts of terrorism, civil disorder, epidemics or pandemics, or any other comparable calamity, casualty or condition, Great Waters will: